Marketing Management

MARKETING ORIENTATION

Marketing orientation refers to the approach that governs a company’s processes, with marketers and marketing teams dictating strategies. Five key categories are production, product, sales, societal, and market orientation. Each has distinct advantages and disadvantages. Market orientation, centered on meeting consumer needs, is increasingly favored as customers become more knowledgeable and demand higher quality and variety.

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DEMAND MANAGEMENT

Demand management is crucial for businesses to anticipate and meet customer demand. It focuses on understanding consumer needs, coordinating supply and inventory, and shaping operational strategies. Through demand forecasting and strategy development, businesses can optimize processes and reduce costs, ultimately boosting customer satisfaction and efficiency. This process involves seven key steps, from reviewing past data to optimizing the overall demand management process.

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INTRODUCTION TO MARKETING MANAGEMENT

Marketing management involves creating and executing strategic plans aligned with business goals, tracking KPIs, and streamlining operations. Goals include expanding into new markets, generating earnings, and improving brand recognition. Key concepts encompass the five marketing concepts, needs, wants, demand, product characteristics, utility, cost, satisfaction, exchange, transaction, transfer, relationships, and defining markets, marketing, marketers, and prospects.

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